Shipping Policy

Shipping Policy

Thank you for shopping in ZENITH PRO. Please note our shipping policy below to avoid any inconvenience which may cause:

a) Shipment will be made by Courier Service (Hong Kong Post or S.F. Express) or our delivery team.

b) You can enjoy free shipment for net purchase value of HKD 500 or more. Shipment charge would be HKD 50 for orders with net purchase value below HKD 500. The net purchase value means the value of the order after deducting all discounts.

c) We only ship orders to address in Hong Kong. We do not accept to ship internationally at the moment.

d) We DO NOT accept a PO Box numberfor the Shipment Address. Please make sure that a deliverable address and contact telephone number are provided. If an order is returned to us due to incorrect address, refused by recipient, failed delivery attempts, provision of a PO Box number or other reasons, such orders will be regarded as “undeliverable orders” and we will inform you by e-mail. In such cases we will: (i)issue a refund to you after deducting the shipping charges and a reasonable handling charge (which will not exceed 20% of the total value of the “undeliverable order”) or (ii) rearrange delivery after reaching

e) We will normally ship the products within 5 working days upon receiptof a Confirmed Order, but this is subject to stock availability. You will be informed by email if stock is not available and the expected delivery date. We will process your Confirmed Order as soon as we receive them, but please note that we are unable to guarantee delivery time as there are many factors that may affect delivery time.